Talktalk Telecom Limited

If Talktalk Telecom Limited owes you money

1. Work out exactly what you are owed

   Total every unpaid invoice, including VAT, for goods or services supplied before 5 October 2026. Keep copies of the invoices, delivery notes, your terms and any statements.

2. Send your claim to the administrators

   Claims are made on a proof of debt form, which the administrators can send you. No last date for claims has been set in a notice yet; one is set before any dividend is paid. Debts of £1,000 or less can be accepted from the company's own records without a formal proof, but sending one is the safe course.

3. Goods supplied on retention of title

   If your terms say you own goods until they are paid for and they are still on the company's premises, write to the administrators straight away with your terms and a list of the goods, so they can be identified before anything is sold.

4. Before you keep supplying

   Most suppliers cannot end a supply contract, or demand that the old debt is paid before supplying again, just because the customer has entered administration (section 233B of the Insolvency Act 1986). For any new order, agree terms and how you will be paid with the administrators in writing first. Take advice before stopping supply under an existing contract.

5. Read the proposals25 days left

   The administrators must send creditors their proposals within eight weeks, so by 30 November 2026. The proposals include an estimate of what unsecured creditors will receive, and creditors vote on them, usually by deemed consent. We read the proposals for our money-back tracker when they are filed at Companies House.

6. Progress reports

   Progress reports follow every six months, the first covering the period to 5 April 2027. The administration ends automatically on 5 October 2027 unless creditors or the court extend it.

7. Recover the VAT

   You can usually claim VAT bad debt relief from HMRC once the debt is more than six months overdue and you have written it off in your VAT records (VAT Notice 700/18). If you have credit insurance, tell your insurer now; most policies set a deadline for reporting a customer's insolvency.

What administration means for a supplier

General information about the procedure, not advice on this case. The creditor's guide explains each procedure in more detail.

Money back for unsecured creditors

The administrators' proposals, due by 30 November 2026, will state their estimate of what unsecured creditors will receive. We read them when they are filed at Companies House.

A figure appears only when the document states it, in pence in the pound, as a percentage dividend, or as a statement that unsecured creditors will receive or received nothing. We never work one out from the totals. An estimate in administrators' proposals or a progress report can change as assets are sold and claims are agreed. A liquidator's final account states what was actually paid. The money-back tracker brings these figures together.

How it paid its suppliers

Directors' other formal insolvencies

Other companies where the same person has been a director or LLP member and which have entered administration, creditors' voluntary liquidation or compulsory liquidation. People are matched by their Companies House officer record, never by name. Members' voluntary liquidations, strike-offs and dissolutions are not listed. Companies become insolvent for many reasons, and having been an officer of one that did is not in itself a finding against anyone.

Notices and dates

Sources: The Gazette (Crown copyright, Open Government Licence v3.0) and Companies House (Open Government Licence v3.0). Facts are as published in the notices and filings.